Eero recommends swapping out your gateway for another eero if you just need to hard reset one device. Note: The whole network and network settings will be removed by performing a hard reset on your gateway eero (the eero connected to your modem or upstream device). Hard resets are ideal for resolving many chronic performance issues. A hard reset will delete the network configurations, clear the session and logs, and remove your eero from the network. Unlike most routers, though, you don’t need to physically unplug and replug your Eero routers if they’re giving you trouble. On the other hand, if you’re still having issues, consider resetting the eero to its factory settings. After a few moments, the eero light should return to solid white and display a green outline.DISABLE 5GHz EERO FREQUENCY In the eero app, go to Settings > Troubleshooting > My Device Wont Connect. Find Legacy Mode and toggle the button to ON. Long-press the reset button until the light flashes yellow, then let go. Open the eero app and tap, Settings > Troubleshooting > My device won’t connect > My device can’t detect WiFi 6.Plug the power cord back into your eero.It should clip snuggly into your gateway eero and. Long-press the reset button for 30 seconds. If you’re having trouble with your eero or modem connection when setting up your gateway eero, here are a few things to check: Make sure your gateway eero is connected to your modem via the Ethernet cord provided in the box.The reset button can be used to perform either a soft or hard reset.Ī soft reset clears all network configurations from the eero while preserving its sessions and keeping the eero on your network. Before resetting your eero, ensure it has been on for at least 45 seconds. Depending on the eero model, the reset button can be found on the back, underneath, or the left side of the device. You can reset your eero device by pushing the reset button. Resetting your eero is another common troubleshooting step to help resolve malfunctions. It can still be either the eero or the modem at this point. Select “Restart eero” from the sub-options list. We are going to want to do troubleshooting to look into this.Scroll down to “Reset,” then tap the “Reset” button.Select the eero device that needs rebooting to access its options menu.In the top center, press the “Online status” button.Launch the app and open the “Home” tab.You can reboot your eero device using the app here are the steps. Rebooting a device is a common troubleshooting step that can resolve many issues. Confirm you want to restart your network.Launch the eero app and access the “Settings” tab.Refresh the network connections by restarting your network from the eero app. Disconnect the power cord from your eero device, and wait for 30 seconds.
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